● Your order will be shipped from our high-tech warehouse in Germany on working days usually within 24 hours
● You will receive an email with the tracking information from UPS when the package is shipped and you can track your package in real time just a few hours after receiving the email
● All our shipments are insured and shipped with tracking information
● Our customer support is available for questions about the delivery or the product on our contact page
● All information about delivery times & shipping costs can be found on our shipping page

● All GORNATION products are developed by athletes for athletes, in collaboration with professional athletes from all over the world.
● Each new development goes through various stages such as athlete surveys, laboratory tests or practical tests in the training of the professionals and the team
● The focus on the perfect product and the close interaction with athletes from all over the world are the reason why our products are loved by world-class athletes, international events, clubs and federations and more than 150,000 customers worldwide
● Learn more about our values and mission on the "About Us" page

● Our products are produced with the highest quality standards and strict quality controls for your training
● If a defect should occur nevertheless, which is to due to a production or a material defect, our warranty takes effect for 2 years starting from invoice date
● This includes that the damage will be repaired free of charge or you will get the product replaced
● All information about the warranty of our training equipment can be found on the page "Warranty Equipment"